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October, 2022

12Oct11:00 AM11:50 AMRethinking New Student OnboardingAmy Spielmaker, Web Developer & Instructional Designer • Diana Boro-Boswell, Linn-Benton Community College11:00 AM – 11:50 AM


This event has ended


October 12, 2022


Wednesday 11:00 AM – 11:50 AM Pacific Time


Online via Zoom


Part of 2022 Conference

Session Description

COVID-19 created many challenges that colleges have not previously faced. One of those challenges was how to onboard students from a distance.

In April 2020, Linn-Benton Community College (LBCC) transitioned from an in-person New Student Orientation to a program delivered fully online. This change created an opportunity to rethink orientation and how we onboard new students.

In this session, the co-creators of LBCC’s New Student Orientation will use the orientation and the series of changes it has undergone as a case study to discuss how effective new student programs can support onboarding, retention, and student success.

We will discuss the challenges and questions faced during the shift from in-person to online to hybrid, share what has been gained and lost along the way, and provide recommendations that educators and administrators can use to rethink their own new student programs.


Amy Spielmaker

Web Developer & Instructional Designer

Amy Spielmaker is a freelance website designer, frontend developer, and instructional designer. She works with universities, community colleges, small businesses, and non-profit groups throughout Oregon to develop and maintain websites, create marketing materials, and assist with developing curriculum and engaging online classes. Amy earned an MSEd in Information Technology and Instructional Design from Western Oregon University, where coursework focused on user experience, information design, visual communication theory, and technology-centered learning.

Diana Boro-Boswell

Academic Advisor, Linn-Benton Community College

Diana Boro-Boswell is an academic advisor and the former coordinator of First-Year Experience (FYE) at LBCC. In her role as FYE coordinator, she developed course curriculum, orientation content, and resource guides for first-year students. She works with all areas of the college to improve the student experience and positively affect retention rates for new students. With a master’s in social work and bachelor’s degree in journalism, Diana values student-centered design and open access to information.